Privacy Policy

Privacy Notice

USA Pan values the trust our customers place in USA Pan, which is a proud member of the Premier Pan family of companies (collectively “USA Pan”, “our”, “we”, or us”). We are a family-owned company and our family values of respect and integrity extend to our customers as well. It is very important to us that you understand what information we gather about you, how we use that information, and what safeguards we have in place to help protect it. USA Pan may update this privacy policy on an ongoing basis, so please visit this page periodically to review any updated changes to the privacy policy.

When does the Privacy Policy apply?

The privacy policy, as outlined on this page, applies when you access, visit, or use any of the websites that are owned and operated by USA Pan and its affiliates or subsidiaries (collectively “USA Pan,” "Company," "we," "us," or "our") that link to this privacy policy and the services and tools (including, but not limited to, the website, mobile, and other software applications) provided by the Company, By accessing, visiting, using or submitting information to our services, you agree to the terms of and accept and consent to the practices described in this privacy policy. If you do not agree to the terms of this privacy policy, please do not use this website. If you have any questions regarding the privacy policy, please email info@usapan.com.

How does USA Pan Secure Customer Information?

USA Pan maintains and regularly updates privacy security protocol that is designed to ensure the security and confidentiality of all customer information. USA Pan restricts and limits access to customer information to employees or authorized service providers to carry out regular business activities. Employees are instructed on the best practices regarding safeguarding customer information and take preventative measures to avoid unauthorized access, disclosure or use of customer information.

What Kind of Information does USA Pan Collect?

A. Information You Voluntarily Provide to Us: If you register on the USA Pan website you may be asked to provide your contact information, including your name, email address, mailing address, phone number and you may be required to create a user name and password to use our online services. If you place an order through the web site, you may be asked to provide your billing information, including your name and a payment card number, expiration date and security code, as well as the postal address associated with that payment card. If the postal address associated with your payment card information is different than the shipping address that will be used to fulfill your order, you will also need to provide the applicable postal address for shipment. From time-to-time, we may ask you to participate in an online survey where we may ask you to provide demographic information, such as your age, gender, income, etc. however, providing this information is entirely voluntary and you will not be required to provide any demographic information in order to use the website or place an order. We may also collect information that you provide to us when you communicate with any of our departments such as customer service, sales department, or technical support.

B. Automatically Collected Information From Your Computer: In order to provide you with the best individual experience with the USA Pan website, services, and tools, we automatically gather customer information in an effort to provide better customer service, display targeted offers on merchandise and services that we believe to be relevant to you, and to better adapt our services to meet your specific needs. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number.

Automatic information collection is done in the following ways: first, when you visit our site, we may collect non-personally identifiable information from you through the use of computer "cookies" or “web beacons”. Cookies are small pieces of information that are stored by the browser on your computer hard drive or mobile device, depending on how you are browsing the website. We collect data, such as your IP address, browser type, domain name, and specific USA Pan web pages through which you click. The purpose is to better serve our customers by customizing the experience to best fit your needs.

If you wish to block cookies, most web browsers allow users to have control over cookie files by being able to block or erase cookies. Deleting USA Pan cookies, however, may prevent us from personalizing your user experience.

USA Pan uses Google Analytics and Google Adwords to compile information collected via cookies in a manner to best analyze data and to place advertisements for our products on other sites that you visit after your use of our website. To learn more, visit “How Google Uses data when you use our partner sites or apps.”

Users may opt out of Google's use of cookies by visiting the Google Analytics Opt-out Browers Add-on. Users may opt out of third party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page.

C. Collection of Personally identifiable Information (PII)USA Pan may ask you to voluntarily provide personally identifiable information (PII) when you purchase items via the website. USA Pan will ask you to voluntarily provide certain PII, such as your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order. Other examples of when we may ask you to voluntarily provide PII include if you subscribe to our email program (information such as your name and e-mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a giveaway or promotion (information such as name, address and telephone number). When credit card information is transmitted online, USA Pan uses industry standard security measures called SSL (secure socket layer encryption).

How does USA Pan Share Information?

USA Pan does not rent, sell, or disclose information to unrelated or unaffiliated third parties without prior consent, except as stated by the privacy policy. Personal information provided to us may be used for marketing and promotional purposes only unless required by law to release or disclose information. We may share your personal information with our third party service providers on a need-to-know basis. We engage third party service providers to perform certain services on our behalf. In order to perform those services, the service providers may need to know your personal information. We require that they protect this information and only use it to perform services on our behalf. For example, we may use outside shipping companies, credit card processing companies, resellers, distributors, and content providers. While we put forth all efforts to safeguard the confidentiality of your information, USA Pan will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

How does USA Pan Protect Children’s Privacy?

USA Pan’s website is intended for a general audience and is not intended or directed for an audience under the age of 13. If you are under the age of 13, please do not provide us with information of any kind whatsoever. If we discover information has been submitted to USA Pan from individuals under the age of 13, we will promptly remove the information from our files.

How can I “opt out” from promotional emails from USA Pan?

Users wishing to unsubscribe to marketing emails, contact info@usapan.com to be removed from the marketing list.

How do I contact you about this Privacy Policy?

If you have questions, concerns, or comments, contact info@usapan.com.

Or you may write us a letter at

Attn: Marketing Department
33 McGovern Blvd.
Crescent, PA 15046